Delivery and Returns

Delivery

 

At Objectables we are usually very busy watching TV or reading Facebook posts about cats but when we get a chance we try to post your orders out on the same day we receive them but sometimes if there is a very good cat video on it might not go out till the next day.


We post cards by Royal Mail First Class post so orders within the UK should arrive within two working days (Royal mail tries to deliver most first class mail the next working day). You can choose tracked delivery with the cost calculated at checkout. You will receive an email confirming dispatch of your order.


Orders of one or two cards are packed in high quality cardboard backed envelopes. Larger orders are dispatched in all-cardboard envelopes or suitable boxes if they are gifts and items from our actual shop.

Postage is charged at the a base rate relating to the size and weight of the biggest item. 


UK
Cards = £1.00
Chocolate = £1.60
Socks etc and smaller gifts = £2.50

Larger board games = £4.00

Mugs = £4.00
Orders over £40 = Free


For delivery to any other country please contact us first.

Returns

 

It is quite possible that you might get your cards and think, “Christ, these are awful, what the hell was I thinking” in which case you can exchange your items for alternative products or receive a refund minus the postage & packaging fee.


To request a return or exchange, please email us at 

hello@objectables.co.uk  

Please state your name, order number and the email address that was used to place the order. We will let you know what to do next.


Refunds/Exchanges can only be given if the goods are returned within 14 days from receipt of your order and if the good are unopened and in perfect condition for re-sale.

____


Returns Terms


We will not be responsible for items lost in the post when being returned. Therefore, we strongly recommend that all returns are sent via recorded delivery. Buyers are also responsible for any costs that occur when returning goods.


The refund will be issued when the stock is accepted back into our inventory. Your refund will be sent to you via your method of payment.


Once a refund has been processed you will receive an email to notify you. Refunds will be paid on the same card as the order was processed and funds should reach you within 5 to 15 working days.


Order Cancellations

 

If you come to your senses before we have shipped your items and wish to cancel, that’s fine. Simply email us at hello@objectables.co.uk to request the cancellation.


Trade Returns & Cancellations


For all trade returns and cancellations, please contact us at
hello@objectables.co.uk